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Pharmacy Management offers theory and practical solutions in a student-friendly, scenario-studded format. Learning objectives open every chapter, and you can test yourself at every chapter end with Q&As (the chapters actually end with “Questions for Further Discussion,” which don’t include answers—“Q&A” might be a misnomer). No matter the setting where you plan to practice, this book offers a lifetime of help with:
*Evidence-based management principles
*People-management skills
*Managing yourself—your time, money, and stress levels
*Financial and business savvy
*Numerous models and case studies
*Third-party payers
*Regulatory compliance
*Information technology
*Quality improvement
*Customer service
*Accounting basics
*Value-added services
*Insurance
*Merchandising
*Chain, independent, and hospital pharmacies
*Much more
Published peer-reviewed articles in Journal of the American Pharmaceutical Association, Journal of Pharmaceutical Marketing and Management, Journal of Managed Pharmaceutical Care, Journal of Pharmacy Teaching, Journal of Health and Social Policy, Journal of Pharmaceutical Marketing and Management, Journal of Social and Administrative Pharmacy, American Journal of Health-Systems Pharmacy, Journal of Managed Care Pharmacy, American Journal of Pharmacy Education, Drug Information Journal, and U.S. Pharmacist, Teaches courses in health care systems, health economics, and research methods.
David P. Zgarrick, PhD, RPh
Midwestern University- Chicago College of Pharmacy
Downer’s Grove, IL
Published peer-reviewed articles in American Journal of Pharmaceutical Education, American Journal of Health-Systems Pharmacy, Pharmacy Case Review, Case Studies in Pharmacy Management, and Clinical Therapeutics. Thirty-five peer-reviewed presentations. Eighteen grants and awards. Experienced teacher.
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