Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, recognition, and results in today’s workplace (Perfect Phrases Series) - Softcover

Runion, Meryl; Fenner, Susan

Softcover

ISBN 10: 007176674X ISBN 13: 9780071766746

Publisher: McGraw Hill, 2011

Synopsis

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.

Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:

• Establish a quality relationship with your manager
• Clarify and manage assignments
• Get results without formal authority
• Handle customer complaints like a pro

About this title

About the Author:

Meryl Runion, CSP, is the founder of SpeakStrong, Inc. Susan Fenner, Ph.D., is the manager of Education and Events at the International Association of Administrative Professionals (IAAP).

About this edition

• Publisher: McGraw Hill
• Publication date: 2011
• ISBN 10: 007176674X
• ISBN 13: 9780071766746
• Binding: Paperback
• Edition number: 1
• Number of pages: 208