Secrets of Selling Services: Everything You Need to Sell What Your Customer Can’t See—from Pitch to Close: Everything You Need to Sell What Your Customer Can't See--from Pitch to Close - Softcover

Schiffman, Stephan

Softcover

ISBN 10: 0071791620 ISBN 13: 9780071791625

Publisher: McGraw Hill, 2012

Synopsis

From America’s #1 sales trainer--the ultimate closer's guide for selling services

Stephan Schiffman--the acclaimed author of The 25 Habits of Highly Successful Salespeople and other top-selling sales books--applies his proven strategies to help you get the edge in one of the most challenging but potentially rewarding categories in the sales game. In Secrets of Selling Services, Schiffman teaches you how to:

• Build your communication skills
• Listen to your clients
• Sell a personal relationship
• Boost your confi dence
• Create client confi dence
• Deliver quality customer service

Schiffman arms you with winning ways to price, position, and present business services as products that solve problems--thereby overcoming buyer resistance to committing to products that they cannot see or touch.

Whether the product is accounting, legal advice, IT services, sales training, or any other service, you'll learn how to sell more of it in the Secrets of Selling Services.

About this title

About the Author:

Stephan Schiffman is the founder of DEI Sales, which has trained more than 500,000 professionals in 9,000 companies globally over the past 30 years. He is the author of dozens of books that have sold more than one million copies, including The 25 Toughest Sales Objections--and How to Overcome Them, The Power of Positive Selling, Cold-Calling Techniques, Closing Techniques, and Stephan Schiffman's Telesales.

About this edition

• Publisher: McGraw Hill
• Publication date: 2012
• ISBN 10: 0071791620
• ISBN 13: 9780071791625
• Binding: Paperback
• Edition number: 1
• Number of pages: 240