Introduction to Help Desk Concepts and Skills (Mike Myer's Computer Skills) - Softcover

Susan M. Sanderson

9780072231595: Introduction to Help Desk Concepts and Skills (Mike Myer's Computer Skills)
Softcover
ISBN 10: 0072231599 ISBN 13: 9780072231595
Publisher: McGraw Hill, 2004
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CD-Rom features include - Learning edition of HelpSTAR software - Audio recordings of sample Help Desk calls

"synopsis" may belong to another edition of this title.

  • PublisherMcGraw Hill
  • Publication date2004
  • ISBN 10 0072231599
  • ISBN 13 9780072231595
  • BindingPaperback
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9780078216770: Introduction to Help Desk Concepts and Skills

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ISBN 10:  007821677X ISBN 13:  9780078216770
Publisher: McGraw-Hill/Irwin, 2003
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