Service Management - Hardcover

Fitzsimmons, James A.; Fitzsimmons, Mona J.

9780073377834: Service Management
Hardcover
ISBN 10: 007337783X ISBN 13: 9780073377834
Publisher: McGraw-Hill College, 2007
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  • PublisherMcGraw-Hill College
  • Publication date2007
  • ISBN 10 007337783X
  • ISBN 13 9780073377834
  • BindingHardcover
  • Edition number6
  • Number of pages608
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9780071263467: Service Management: Operations, Strategy, Information Technology

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Fitzsimmons, James A., Fitzsimmons, Mona J.
Published by McGraw-Hill College (2008)
ISBN 10: 007337783X ISBN 13: 9780073377834
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