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Written by the team who trained 1200 Compaq employees for the A+ exam!
Covers the new 2001 Core A+ and Windows modules!
A great A+ study guide and a great technician's reference in one book!
A+ Certification and PC Repair Guide, Second Edition is more than a great A+ exam preparation guide: it's an outstanding day-to-day reference for every PC technician and support professional—regardless of experience! Top A+ trainers Pete Moulton and The Moulton Company cover every objective required by the January 2001 update of both CompTIA's A+ exams and present more useful information—and more challenging sample questions—than ever before!
A+ Certification and PC Repair Guide, Second Edition delivers practical, real-world coverage of every new A+ exam objective—with more sample exam questions, more detailed answers, and complete "study break" reinforcement sections in every chapter. Use it to get certified fast... then, refer to it every day, for the accurate, concise solutions you need to succeed as a technical professional!
This book is the work of the team at The Moulton Company. Without the writing of Jeremy Moulton and Phil Crouse and the help of Jason Moulton, Julie Labra, Melissa Clawson, Phil Lowry and Drew Thomason the book would not have been completed. Each played an important role.
As for the final book itself, Jeremy covered Windows 95 and NT, Phil Crouse covered customer service, Jason did Internet research, and Pete worked it all into a single book. Jeremy, Jason and Pete all have A+ Certifications. The basic materials were developed from the PC Troubleshooting course attended by thousands of PC administrators and technical support personnel and taught by the people working at Moulton, Minasi & Company in the 1980s. Pete's troubleshooting experiences and mistakes made back at the dawn of IBM PC time (1981) when he began selling and building PC's also contributed to the content. Jeremy started his PC experience with Apple II PCs, and Jason teaches a network server repair and maintenance class for Compaq.
The people at Prentice-Hall publishers including Mary Franz, Miles Williams, Jim Markham, Kathleen Caren, and others have made this process as painless as it can be. They are largely responsible for keeping and improving some of the tidbits of nerd humor found throughout the book.
We hope you enjoy this book and find it a useful reference even after you have achieved your A+ certification. —Pete and Jeremy
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