Supervision Today! - Softcover

Stephen P. Robbins; David A. DeCenzo

Softcover

ISBN 10: 0132298198 ISBN 13: 9780132298193

Publisher: Pearson Prentice Hall, 2006

Synopsis

This skills-focused introduction to supervision captures the reality of supervising in the 2000s. Using a lively, conversational style, it explains the job of supervisor and features a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervision--e.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting groups meetings, and handling grievances. Rich in experiential opportunities, it features lots of vignettes and visual stimuli to make concepts come alive, as well as self-assessment exercises and insights from dozens of real supervisors at a variety of companies all over North America. Defining the Supervisor's Job. Understanding Supervisory Challenges in The 21st Century. Establishing Goals. Designing and Implementing Controls. Solving Problems And Making Decisions. Organizing an Effective Department. Acquiring The Right People. Appraising Employee Performance. Motivating Your Employees. Providing Effective Leadership. Communicating Effectively. Supervising Groups And Work Teams. Handling Conflict, Politics, And Negotiations. Dealing With Change And Stress. Disciplining Employees. the Supervisor's Role in Labor Relations. Personal Development. For new supervisors and first-line managers.

About this title

From the Publisher:

Written by the most well-respected educator in the field, this skills-focused introduction to supervision captures the reality of supervising in the 1990s. Supervision Today! takes students on the job by first explaining the job of supervisor, and then featuring examples--both throughout the book and in a supplementary video--of how supervisors operate in real situations.

From the Back Cover:

Key Benefit: A skills-focused introduction to supervision, Supervision Today! explains the job in real situations. Key Topics: Utilizing an innovative "building block" system to guide readers through basic knowledge, effective task performance, and portfolio building, this book offers insights from real supervisors at companies across North America. It presents new concepts in terms of recognized job tasks and everyday activities; focuses on key skills for effective supervision; and addresses the latest issues facing supervisors. The second edition of Supervision Today! has been revised to include step-by-step guidelines for handling specific elements of the job; self-assessment exercises covering topics such as diversity, delegating, and employee discipline; the differences between traditional and contemporary supervisors; and moral and ethical dilemmas on the job. Market: An essential resource for any supervisor or anyone who would like to be one.

About this edition

• Publisher: Pearson Prentice Hall
• Publication date: 2006
• ISBN 10: 0132298198
• ISBN 13: 9780132298193
• Binding: Paperback