Supervision: The direction of people at work - Softcover

Plunkett, W. Richard

9780205136568: Supervision: The direction of people at work

Softcover

ISBN 10: 0205136567 ISBN 13: 9780205136568

Publisher: Allyn and Bacon, 1992

Discusses specific supervisory tools in detail, the development of strong interpersonal skills, and how to effectively supervise a diverse workforce and teams. Explains management principles and theories -- then translates these concepts into practical tools that can be used in actual on-the-job management situations. Integrates teamwork, quality and ethical themes throughout and looks at reengineering, diversity and international applications in each chapter. Offers over 100 new examples from dozens of well-known U.S. and international companies, plus all-new case studies. Now discusses executing supervisory functions with and through teams; security; the Internet; reengineering concepts; stretch goals, scoreboarding for results; changing leadership styles, and much more.

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From the Publisher:

Using a very practical, "how to" approach, this leading text in the field of supervision explores the basic principles of management -- planning, organizing, staffing, leading, and controlling people and operations -- and their application to actual on -the-job situations. Talking to students as one supervisor to another, avoiding confusing jargon, and providing detailed cases to which students can relate, it discusses the specific tools of supervision in detail -- explaining which tool is right for each task. Contemporary in focus, it places special emphasis on developing strong interpersonal skills and on supervising a diverse workforce and teams.

From the Back Cover:

Management principles are the focus of this contemporary survival guide for future managers. Planning, organizing, staffing, and people skills are combined with skills in project management and operations. Aspiring front-line managers learn the right tools for specific tasks. They will develop strong interpersonal skills for a diverse workforce and for productive teams.

FEATURES

100+ real-world examples and cases highlighting management tasks
Examples from dozens of well-known U.S. and international companies
Thorough coverage of the latest in:

security; change; global relations; employee benefits; computer applications and software; the Internet; technology; reengineering concepts; leadership styles, and more