Jim Miller is famous for giving not just good service but legendary service. This is one of the reasons his company's sales have gone from $50,000 to $150,000,000 in twenty-five years. As founder and CEO of Miller Business Systems, he has built a reputation for being willing and able to do anything for his customers. But he is not just customer-oriented: He knows how to motivate his employees, and his upbeat, deeply personal approach to business is detailed in The Corporate Coach. Developed over twenty-five years of experience, Miller likens managing a company to coaching a team by joining customers and employees in a common cause. He believes in empowering people at every level of a company, in giving opportunities to develop, improve, and be creative, rather than languishing on the bench. Filled with anecdotes, specific "do this/don't do that" advice, and, above all, an attitude that is refreshing and inspiring, The Corporate Coach is essential reading for anyone who serves or manages people.
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James B. Miller has been honored as Executive of the Year by the office products industry. His company was featured in Ron Zemke's bestseller The Service Edge, which profiled America's top 101 service corporations.
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Book Description Paperback. Condition: New. Trade paperback, clean shiny excellent new condition, 1994, 1st HarpersBusiness edition, 1st printing. Promptly shipped in a box.; 8vo 8" - 9" tall; 256 pages. Seller Inventory # 00-K9OR-0FJU
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