Listen Up, Customer Service: A Guide to Develop Customer Loyalty - Softcover
Looking for was to gain and maintain loyal customers? This book was written for you. Listen Up, Customer Service is a step-by-step guide to improving customer relations, while at the same time increasing employee satisfaction.
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About the Author:
David Cottrell, President and CEO of CornerStone Leadership Institute is the author of twenty one highly acclaimed books including the best selling Monday Morning Leadership; Listen Up, Leader; Listen Up, Teacher; and Monday Morning Mentoring.
Review:
One of the best customer service books I have read. I am ordering copies for all 3500 of my managers. --Ken May, SVP, FedEx
A common sense approach to excellent customer service. --Kelly Ritchie, EVP, Lands' End
A common sense approach to excellent customer service. --Kelly Ritchie, EVP, Lands' End
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- PublisherCornerStone Leadership Institute
- Publication date2006
- ISBN 10 0977225755
- ISBN 13 9780977225750
- BindingPaperback
- Edition number2
- Number of pages48
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Listen Up, Customer Service: A Guide to Develop Customer Loyalty
Published by
CornerStone Leadership Institute
(2006)
ISBN 10: 0977225755
ISBN 13: 9780977225750
New
Paperback
Quantity: 1
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Book Description Paperback. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # think0977225755
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US$ 26.86
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LISTEN UP, CUSTOMER SERVICE: A G
Published by
CornerStone Leadership Institute
(2006)
ISBN 10: 0977225755
ISBN 13: 9780977225750
New
Softcover
Quantity: 1
Seller:
Rating
Book Description Condition: New. New. In shrink wrap. Looks like an interesting title! 0.15. Seller Inventory # Q-0977225755
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