Working Lives and in-House Outsourcing: Chewed-Up by Two Masters (Routledge Studies in the Sociology of Work, Professions and Organisations) - Hardcover

Zalewski, Jacqueline

Hardcover

ISBN 10: 1138606316 ISBN 13: 9781138606319

Publisher: Routledge, 2018

Synopsis

This book offers a sociological account of the process by which companies instituted and continue to institute outsourcing in their organization. Drawing on qualitative data, it examines the ways in which internal outsourcing in the information technologies and human resources professions negatively affects workers, their work conditions, and working relationships. With attention to the deleterious influence of outsourcing on relationships and the strong tendency of market organisations to produce social conflict in interactions – itself a considerable ‘transaction cost’ – the author challenges both the ideology that markets, rather than hierarchies, produce more efficient and less costly economic outcomes for companies, and the idea that outsourcing generates benefits for professional workers in the form of greater opportunity. A demonstration of the social conflict created between employees working for two separate, proprietary companies, Working Lives and in-House Outsourcing will be of interest to scholars with interests in the sociology of work and organizations and the sociology of professions, as well as those working in the fields of business management and human resources.

About this title

About the Author:

Jacqueline M. Zalewski is Associate Professor of Sociology at West Chester University of Pennsylvania, USA.

Review:

"Dr. Zalewski’s work establishes the foundation for future studies of in-house outsourcing. It opens a new agenda of research for those in the business disciplines, such as human resource management and organizational behavior, to re-examine and extend their models and analyses. It is a stimulating and thought-provoking body of work destined to stand the test of time."

Susan Brudvig, Associate Professor of Business Administration, Indiana University East, USA.

"Zalewski deals with a major yet unexamined aspect of the ‘gig economy’―the ‘in-house outsourcing’ of professional jobs, in which work continues at the same location with a different employer, work regime, and badge. Based on intelligence gathered from affected IT and HR professionals, the study also benefits from the frank testimony of insiders who decide on and manage the change, and calculate the ‘cost reductions.’

Working Lives combines scientific rigor with a sense of the emotional presence of its subjects, conveyed through stories of betrayal, loss of meaning, and shrinking material rewards. It effectively counters the claims that outsourcing benefits professional workers with greater career opportunities and more personal freedom. This is a crucial study for anyone concerned about the future of middle class jobs."

George Gonos, Professor Emeritus, State University of New York at Potsdam, USA.

About this edition

• Publisher: Routledge
• Publication date: 2018
• ISBN 10: 1138606316
• ISBN 13: 9781138606319
• Binding: Hardcover
• Edition number: 1
• Number of pages: 170