Butlers & Household Managers: 21st Century Professionals - Softcover

Ferry, Steven M.

Softcover

ISBN 10: 1591093066 ISBN 13: 9781591093060

Publisher: Createspace Independent Pub, 2002

Synopsis

Butlers & Household Managers, 21st Century Professionals is designed to assist those seeking a new and rewarding career as a butler or the American equivalent, the household manager, as well as those seeking to employ them, whether in stately home, hotel, corporate setting or elsewhere. In the increasingly competitive and mechanistic world in which we live, service is often the only differentiator between one provider and another. Having a competent butler is one way to develop that much-needed edge.

Butlers & Household Managers, 21st Century Professionals is also useful for any man or woman who would like to use some of the butler's know-how to enhance his or her own life style.

The many checklists in Butlers & Household Managers, 21st Century Professionals cover every kind of situation a butler deals with and are designed, in conjunction with the chapter they supplement, to walk a person successfully through those situations and so increase his or her confidence. No amount of copying actions mechanically will make a butler, however. It is necessary to understand the point of view of the butler to then handle any given situation as a butler would. That is why chapters are provided to explain the butler rationale.

About this title

About the Author:

Steven Ferry, born and raised in England, has published twenty books since he began his writing career. Prior to that, he worked as a butler, and before that, was a teacher. He now lives in Florida with his wife, where he continues to write, teach and consult.

About this edition

• Publisher: Createspace Independent Pub
• Publication date: 2002
• ISBN 10: 1591093066
• ISBN 13: 9781591093060
• Binding: Paperback
• Edition number: 2
• Number of pages: 244