Top Marketplace offers for ISBN

9780399152337

QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life

Miller, John G.

3.88 avg rating
( 4,351 ratings by GoodReads )
Not the book you're looking for? Search for all books with this author and title
9780399152337: QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life

Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done.

QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.

The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.

The solution involves an entirely new approach. We can no longer ask, "Who dropped the ball?" "Why can't they do their work properly?" or "Why do we have to go through all these changes?" Instead, every individual has to ask the question behind the question: "How can I improve this situation?" "What can I contribute?" or "How can I make a difference?"

Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.

"synopsis" may belong to another edition of this title.

Review:

QBQ! by John G. Miller is a motivational primer aimed at purging the "blame, complaining, and procrastination" from the workplace. Miller believes that one of the hallmarks of today's business culture is a lack of personal accountability; he prescribes the cure in this series of short stories and personal observations drawn from his years of experience running his organizational development firm. His main point is that positive change begins with individuals changing themselves: "Instead of asking, 'When will others walk their talk?' let's walk our talk first." The result is choppy (39 chapters in 115 pages), and at times Miller's advice boils down to truism and cliché. Nevertheless, managers whose workplaces demand remedial, straightforward advice should find a useful tool here. --Harry C. Edwards

From the Inside Flap:

The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.

John G. Miller believes that pointing fingers and blaming others cannot solve the troubles that plague organizations. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question, Miller explains how negative, inappropriate questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions-QBQs-such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed.

The QBQ! Promise
This remarkable and timely book gives a practical method for putting personal accountability into daily action, with astonishing results: problems are solved, internal barriers come down, service improves, teamwork grows, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, complaining, and procrastination.

"About this title" may belong to another edition of this title.

Buy New View Book
List Price: US$
US$ 4.04

Convert Currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.

Destination, Rates & Speeds

Top Search Results from the AbeBooks Marketplace

1.

Miller, John G. Author
Published by G.P. Putnam's Sons
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: 1
Seller
RF Ventures Booksellers
(Pleasant View, TN, U.S.A.)
Rating
[?]

Book Description G.P. Putnam's Sons. Hardcover. Book Condition: New. 0399152334 Excellent Buy!!!. Bookseller Inventory # HB-60830-DM

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 4.04
Convert Currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, Rates & Speeds

2.

Miller, John G. Author
Published by Putnam Publishing Group (2004)
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: > 20
Seller
Rating
[?]

Book Description Putnam Publishing Group, 2004. Hardcover. Book Condition: New. Publisher return - book has a remainder mark. Multiple copies are available. Bookseller Inventory # 1305030001

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 6.99
Convert Currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, Rates & Speeds

3.

Miller, John G. Author
Published by G.P. Putnam's Sons
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: 1
Seller
RF Ventures Booksellers
(Pleasant View, TN, U.S.A.)
Rating
[?]

Book Description G.P. Putnam's Sons. Hardcover. Book Condition: New. 0399152334 Excellent Buy!!!. Bookseller Inventory # HB-60154

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 8.83
Convert Currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, Rates & Speeds

4.

Miller, John G. Author
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: 1
Seller
AMAZINGBOOKDEALS
(IRVING, TX, U.S.A.)
Rating
[?]

Book Description Hardcover. Book Condition: BRAND NEW. BRAND NEW. Fast Shipping. Prompt Customer Service. Satisfaction guaranteed. Bookseller Inventory # 0399152334BNA

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 9.44
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

5.

Miller, John G. Author
Published by Penguin Random House
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Quantity Available: > 20
Seller
INDOO
(Avenel, NJ, U.S.A.)
Rating
[?]

Book Description Penguin Random House. Book Condition: New. Brand New. Bookseller Inventory # 0399152334

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.13
Convert Currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, Rates & Speeds

6.

Miller, John G. Author
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Quantity Available: 1
Seller
Castle Rock
(Pittsford, NY, U.S.A.)
Rating
[?]

Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97803991523371.0

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.22
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

7.

Miller, John G. Author
Published by Putnam Publishing Group,U.S. (2004)
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Quantity Available: > 20
Seller
PBShop.co.uk Ltd
(Secaucus, NJ, U.S.A.)
Rating
[?]

Book Description Putnam Publishing Group,U.S., 2004. HRD. Book Condition: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # IB-9780399152337

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.59
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

8.

Miller, John G. Author
Published by Penguin Group USA (2004)
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Quantity Available: 9
Seller
Paperbackshop-US
(Secaucus, NJ, U.S.A.)
Rating
[?]

Book Description Penguin Group USA, 2004. HRD. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # KB-9780399152337

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.64
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

9.

Miller, John G. Author
Published by Putnam Publishing Group,U.S., United States (2005)
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: 10
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description Putnam Publishing Group,U.S., United States, 2005. Hardback. Book Condition: New. 210 x 138 mm. Language: English Brand New Book. The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization or individual can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question (r), Miller explains how negative, ill-focused questions like Why do we have to go through all this change? and Who dropped the ball? represent a lack of personal accountability. Conversely, when we ask better questions QBQs such as What can I do to contribute? or How can I help solve the problem? our lives and our organizations are transformed. THE QBQ! PROMISEThis remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author hasreceived over the years. Bookseller Inventory # ABZ9780399152337

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.70
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

10.

Miller, John G. Author
Published by G.P. Putnam's Sons
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: > 20
Seller
Mediaoutlet12345
(Springfield, VA, U.S.A.)
Rating
[?]

Book Description G.P. Putnam's Sons. Hardcover. Book Condition: New. 0399152334 *BRAND NEW* Ships Same Day or Next! Ships From Springfield, VA USA!. Bookseller Inventory # SWATI21FI356488

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 12.40
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book