Daniel Goleman's international bestseller Emotional Intelligence changed our concept of "being smart," proving that emotional intelligence― how we handle ourselves and our relationships―matters more than IQ or technical skill in educational success. Now, Goleman teams with Richard Boyatzis and Annie McKee, experts on emotional intelligence research, to explore the consequences of emotional intelligence for leaders and organizations. The authors argue that a leader's emotions are contagious, and must resonate energy and enthusiasm if an organization is to thrive.
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We started to write a book about leadership, resonance and emotional intelligence. We ended up living it for the past two years with each other. The three of us have been studying emotional intelligence competencies and consulting with executives for decades on how to excel as leaders. As the ideas and experiences were brought together, we found an excitement that was contagious. It was fun. And it was contagious to others around us.
That is the point of the book. Great leaders move us by creating a resonance with others. Mayor Guiliani did not win widespread acclaim because he broadcast the financial impact of the September 11th disaster. He spoke to our hearts and our need to believe in each other and he struck a resonant chord in many all over the world. Each person's emotional intelligence feeds this resonance like banging on a drum louder and louder and setting off vibrations in other drums nearby. In the book we trace the neural circuitry that drives the actions known as emotional intelligence and their link to outstanding performance in many types of organizations.
Just as you begin to wonder if this is genetically determined, we offer evidence on years of longitudinal studies showing that people can develop these competencies. The process of improving one's emotional intelligence is described with stories of people who have done it- people who have sustained the improvements for seven years following beginning the process. Leaders can use these steps and their own emotional intelligence to create this resonance in teams and organizational cultures. The effect is that others get excited and do things they had not thought possible previously.
We hope you can join us in this excitement. We hope that the ideas and examples in the book create a resonance in you, the reader. Then you can lead others in discovering how people can use their collective talent to build effective and meaningful teams, organizations, and families.
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