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Coping With Difficult People .in Business and in Life

Bramson, Robert M.

35 ratings by Goodreads
ISBN 10: 0671617850 / ISBN 13: 9780671617851
Published by Simon & Schuster Sound Ideas, Riverside, New Jersey, U.S.A., 1986
Used Condition: Good
From The Yard Sale Store (Narrowsburg, NY, U.S.A.)

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About this Item

One audio cassette tape in the original printed box. Some shelf wear and edge wear to the box. The tape inside is in individual slot, tested and clear sounding. Enjoy this audio cassette performance!. Bookseller Inventory # AudioBox1115052

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Bibliographic Details

Title: Coping With Difficult People .in Business ...

Publisher: Simon & Schuster Sound Ideas, Riverside, New Jersey, U.S.A.

Publication Date: 1986

Binding: Audio Book

Book Condition:Good

About this title


4 cassettes in a cardboard case. 4.5 hours of listening. Helps to identify difficult types, master the step by step procedures that will neutralize any negative or hostile encounter and understand your own style of thinking and how it affects your ability to deal effectively w/ each type.

From the Publisher:

We've encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed. Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to: Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam. Master the step-by-step procedures that will neutralize any negative or hostile encounter. Understand your own style of thinking and how it affects your ability to deal effectively with each type. Maybe you can't turn "Gloomy Gus" into "Pollyanna"...but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible---and end "relation frustrations" for good!

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