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Customer Focused Selling Techniques: Pinpoint Sales Skill Development Training Series

Timothy F. Bednarz

ISBN 10: 1882181964 / ISBN 13: 9781882181964
Published by Majorium Business Press, 2011
Condition: Good Soft cover
From Books Express (Portsmouth, NH, U.S.A.)

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Bibliographic Details

Title: Customer Focused Selling Techniques: ...

Publisher: Majorium Business Press

Publication Date: 2011

Binding: Paperback

Book Condition:Good

About this title

Synopsis:


Customer Focused Selling Techniques
presents effective selling tactics, strategies and techniques. It helps sales people to improve their sales performance, make more sales and improve customer satisfaction by applying customer focused selling techniques.

Sales people are educated in the specific process, strategies and techniques that encompasses the concepts of customer focused selling, which leads the prospects through a series of mutual agreements that ultimately leads to a logical conclusion, which is the sale, resulting in fewer objections, improved customer understanding of the value delivered, generating greater after the sale levels of satisfaction, generating additional sales and referrals.

From the Author:


Customer Focused Selling Techniques is a training guide that features eight training lessons, each presenting a unique concept, eight sets of questions to facilitate comprehension and eight individual action plans to transfer learning to the working environment. It is unique as it:

  • Is tightly targeted to a focus on how to effectively develop customer focused selling techniques to close more sales
  • Delivers the appropriate amount of expertise
  • Focuses on sales skills needed to develop customer focused selling techniques
  • Shares best practices to effectively develop customer focused selling techniques to close more sales
  • Comes with step-by-step instructions on how to effectively develop customer focused selling
  • Contains practical strategies, tips and techniques on how to effectively develop customer focused selling techniques to close more sales
  • Is flexible in the use and application in a variety of working environments
Customer Focused Selling Techniques also can be:
  • Used for standalone self-directed training for individual salespeople
  • Employed as a training and study guide for small sales teams
  • Adapted to deliver classroom training for formal training
  • Utilized as a discussion guide for small sales teams
  • Used as a coaching tool to remedy poor performance or teach new skills
  • Accessed as a reference tool when problems occur in the future
The use of Customer Focused Selling Techniques is most effective when the training is combined with actual information, experiences and examples shared by your salespeople.

Customer Focused Selling Techniques will teach you or your salespeople:
  • The goals, objectives and standards of customer focused selling
  • Strategies to effectively sell using customer focused sales techniques
  • The best customer focused sales practices
  • Triggering points in the customer focused sales cycle
  • How to apply specific customer focused selling techniques
  • How to make the transition to customer focused selling
  • Specific techniques to make your selling concepts and methods totally customer focused
The Problems This Book Addresses:

What is it worth to you if you could solve one or more of the following problems?
  • Either you or your salespeople's sales process doesn't match their customer's buying process
  • Either you or your salespeople fail to comprehend how to improve their performance through customer focused selling techniques
  • Either you or your salespeople are unable to understand the specific triggering points in the customer focused selling cycle
  • Either you or your salespeople do not know how to apply specific customer focused selling techniques
  • Either you or your salespeople are incapable of making the transition to customer focused selling
  • Either you or your salespeople fail to understand specific techniques to make selling concepts and methods totally customer focused
The Benefits Gained By Using this Book:
  • Salespeople who improve their customer focused selling skills
  • Salespeople who effectively improve performance through customer focused selling techniques
  • Salespeople who know the triggering points in the customer focused selling cycle
  • Salespeople who apply specific customer focused selling techniques
  • Salespeople who know how to make the transition to customer focused selling
  • Salespeople who make selling concepts and methods totally customer focused

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