True Oak Books
574 New Paltz Rd
Highland, NY, U.S.A.
12528
Seller rating 5 out of 5 stars
Joined November 5, 2021
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About this seller
True Oak Books is an independent, online bookstore based in the beautiful Hudson Valley, New York. Each one of our items has been curated by our small but passionate team, with joy and enthusiasm. We carefully inspect every book to describe and grade it accurately, so that you can buy with confidence. We provide condition photos for most of our books, and additional photos are available upon request. -- True Oak Books is a proud member of the IOBA (Independent Online Booksellers Association) and adheres to their high ethical and professional standards. -- Orders ship within 1 business day, Monday through Friday. -- In order to remain competitive with low value books and be able to offer them, we have a tiered shipping system to make low price transactions economically sound. Lower value books will ship in a protective bubble mailer, as 99% of these reach the customer without problems. We go beyond this for higher ticket items and provide box service. If your post office handles books roughly, you can request cardboard/box service for lower value items as well.
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Terms of Sale
Items can be returned within 30 days of the estimated delivery date. All returns must be approved before an item is shipped back. Domestic returns generally take two weeks and International returns can take up to six weeks to be received and processed. In the event that an item is being returned due to an error on our part, a prepaid return label will be supplied via email upon request. If a return is not approved, there may be a delay with processing a refund.
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[More Information]Shipping Terms
Orders ship within 1 business day [M-F]. Items shipped via USPS Media Mail should arrive within 4-14 business days [M-F]. Please note, as per USPS, depending on service location and/or high peak periods within the post office, deliveries can take up to 21 business days [M-F] to arrive. Should your order not arrive within 21 business days [M-F], please contact us promptly for resolution.