Published by Jossey Bass Pub;john Wiley, Sf. CA, 2007
ISBN 10: 0787986070 ISBN 13: 9780787986070
Seller: WONDERFUL BOOKS BY MAIL, Durham-CA, CA, U.S.A.
First Edition
HARDCOVER. Condition: Very Good. Dust Jacket Condition: Very Good. Illustrated by Author Photo Inner Dj Flap (illustrator). 1st Edition"; 10987654321pt line HB. VERY GOOD CONDITION IN VERY GOOD UNCLIPT(S24.95) DUST JACKET.ALL VERY NICE CONDITON, GIFTABLE.; DARK BROWN TITLES ON BRIGHT YELLOW HARD COVERS. VERY NICE DUST JACKET SHOWS SMALL EVERGREEN TREE ON MOUND OF COMPOST.ON WHITE BACKGROUND.WHITE ENDPAPERS.AUTHOR PHOTO 2X3" INNER DJ FLAP. ; 226pg pages; Author organization effectiveness.corporation growth.leadership History. Indexed.When Ray Davis took over the local 40-person South Umpqua Bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery "World's Greatest Bank." Eleven years, $7 billion in assets, and 128 branches (or " bank stores" in Umpqua lingo) later, the moniker seems quite apt. Other banks scratched their heads when Davis sent his tellers to Ritz-Carlton to learn customer service and were intrigued when he hired a cutting-edge design firm to completely re-think retail layout. Now, with a top design award under their belt, a name change (there never was a North Umpqua bank), and a completely new definition of the banking business, Umpqua has become the darling of the entrepreneurial press and a growth powerhouse. The New York Times calls Umpqua "Starbucks with tellers.".
Published by Jossey-Bass, 2007
ISBN 10: 0787986070 ISBN 13: 9780787986070
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Published by Jossey-Bass, 2007
ISBN 10: 0787986070 ISBN 13: 9780787986070
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Published by John Wiley & Sons, New York, 2007
ISBN 10: 0787986070 ISBN 13: 9780787986070
Seller: Take Five Books, Ashland, OR, U.S.A.
First Edition Signed
Hardcover. Condition: Fine. Dust Jacket Condition: Very Good+. First Edition. Jossey-Bass. Signed by Author(s).
Published by Jossey-Bass Inc Pub, 2007
ISBN 10: 0787986070 ISBN 13: 9780787986070
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: NEW. illustrated edition. 240 pages. 9.25x6.25x0.75 inches. In Stock.
Published by Jossey-Bass, 2007
ISBN 10: 0787986070 ISBN 13: 9780787986070
Seller: GreatBookPricesUK, Castle Donington, DERBY, United Kingdom
Condition: As New. Unread book in perfect condition.
Published by Jossey-Bass, 2007
ISBN 10: 0787986070 ISBN 13: 9780787986070
Seller: GreatBookPricesUK, Castle Donington, DERBY, United Kingdom
Condition: New.