Published by Springer, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
Published by Chapman & Hall, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
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Softcover-Großformat. Condition: Gut. 299 Seiten; Das hier angebotene Buch stammt aus einer teilaufgelösten wissenschaftlichen Bibliothek und trägt die entsprechenden Kennzeichnungen (Rückenschild, Instituts-Stempel.); der Buchzustand ist ansonsten ordentlich und dem Alter entsprechend gut. Einbandkanten sind leicht bestoßen. In ENGLISCHER Sprache. Sprache: Englisch Gewicht in Gramm: 590 Softcover reprint of the original 1st ed. 1991.
Published by Springer, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: booksXpress, Bayonne, NJ, U.S.A.
Soft Cover. Condition: new.
Published by Springer, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: Lucky's Textbooks, Dallas, TX, U.S.A.
Condition: New.
Published by Springer, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. 320.
Published by Springer, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Condition: New. PRINT ON DEMAND Book; New; Fast Shipping from the UK. No. book.
Published by Springer, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. pp. 320 39:B&W 8 x 10 in or 254 x 203mm Perfect Bound on White w/Gloss Lam.
Published by Chapman and Hall, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Published by Springer, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: Basi6 International, Irving, TX, U.S.A.
Condition: Brand New. New. US edition. Excellent Customer Service.
Published by Springer, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Published by Springer, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. reprint edition. 300 pages. 10.05x8.00x0.71 inches. In Stock.
Published by Springer Netherlands, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - In this book, we talk about many of the tools and techniques of qual ity. These tools are easy to learn. So you can better see where the tools of quality fit in your service business, we will first talk about what it takes to become a quality organization. THE NEED In many manufacturing industries worldwide, quality is a major strat egy for gaining the competitive edge. Quality in the Japanese auto indus try, for example, means the quality of everything the company does as well as the quality of the product itself. This includes the quality of sales; of market research to find out what the customer wants, needs, and ex pects; of new product development; of ordering processes; of billing; of service of the product; etc. What does this have to do with service organizations Until recently, the really tough competition from abroad, especially from Japan, has been in manufacturing. Competition is now growing in service industries as well. Any company, whether foreign or domestic, that learns the ideas and tools of quality and practices quality management will become a se rious competitive threat to your company. Some examples may help you see the seriousness of your situation.
Published by Springer Netherlands, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: moluna, Greven, Germany
Kartoniert / Broschiert. Condition: New.
Published by Springer 1991-07, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: Chiron Media, Wallingford, United Kingdom
PF. Condition: New.
Published by Springer Netherlands Jul 1991, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germany
Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -In this book, we talk about many of the tools and techniques of qual ity. These tools are easy to learn. So you can better see where the tools of quality fit in your service business, we will first talk about what it takes to become a quality organization. THE NEED In many manufacturing industries worldwide, quality is a major strat egy for gaining the competitive edge. Quality in the Japanese auto indus try, for example, means the quality of everything the company does as well as the quality of the product itself. This includes the quality of sales; of market research to find out what the customer wants, needs, and ex pects; of new product development; of ordering processes; of billing; of service of the product; etc. What does this have to do with service organizations Until recently, the really tough competition from abroad, especially from Japan, has been in manufacturing. Competition is now growing in service industries as well. Any company, whether foreign or domestic, that learns the ideas and tools of quality and practices quality management will become a se rious competitive threat to your company. Some examples may help you see the seriousness of your situation. 320 pp. Englisch.