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Published by PHI Learning, 2004
ISBN 10: 8120326555ISBN 13: 9788120326552
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
Book
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Published by PHI Learning, 2004
ISBN 10: 8120326555ISBN 13: 9788120326552
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Book
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Published by PHI Learning, 2004
ISBN 10: 8120326555ISBN 13: 9788120326552
Seller: CitiRetail, Stevenage, United Kingdom
Book
Paperback. Condition: new. Paperback. This comprehensive, student friendly book is intended as a tool to achieve quality in organizations. Completing a course based on topics covered in this book will make one confident enough to implement quality management principles in a given situation. A holistic approach, practical relevance, effective learning and a compendium of A to Z of TQM distinguish this well-written text. Inclusion of the findings of research carried out by the authors in industries and educational institutions add flavour to the book. Various examples are drawn from institutional experience, which make the understanding of the concepts easy. The special feature of this book is that every chapter has a case study, in addition to a host of short questions and summary type questions. The questions for group discussion, practical exercises and net based exercises given at the end of every chapter are unique. Intended primarily as a textbook for engineering and management students, this book would also be useful for the in-house training of engineers and managers of various industries and organizations on TQM. The book may be effectively used as a resource material for quality professionals and consultants. This comprehensive book is intended as a tool to achieve quality in organizations. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.