Published by Free Press 8/17/2010, 2010
ISBN 10: 1416546901 ISBN 13: 9781416546900
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
Paperback or Softback. Condition: New. Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives 0.59. Book.