Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Condition: VeryGood. Ships Within 24 Hours M-F- Satisfaction Guaranteed! Has a publisher overstock mark. Item is in Good Condition. Clean Copy With Light Amount of Wear.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Hardcover. Condition: Very Good. HARDCOVER Very Good - Crisp, clean, unread book with some shelfwear/edgewear, may have a remainder mark - NICE Standard-sized.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
Seller: Ergodebooks, Houston, TX, U.S.A.
Hardcover. Condition: Good. Some companies are beating the odds and are winning more often than losing at service development. What separates the winners from the losers? In Product Development for the Service Sector, Cooper and Edgett offer compelling research confirming the specific practices that truly drive performance at both the business unit level and at the project level.They delve into the three cornerstones of new product performance: Strategy, Resource Allocation and Idea-to-Launch Process and offer practices, processes and illustrations to ensure all are in excellent working order.Ask anyone who works in the service industry and she/he will tell you that developing a new service is far more difficult than developing a tangible new product. Why is this? What makes developing a new offering in a service environment more challenging than developing a new product? Over the years, four main characteristics peculiar to services have been identified, and their impact on service development has been studied: Intangibility, Inseparability, Heterogeneity and Perishability.In Product Development for the Service Sector, Cooper and Edgett apply their pioneering approaches to the unique issues, challenges and opportunities facing service companies. They tailor the world's most trusted and widely implemented development process, Stage-Gate, to the dynamics of the service industry and offer numerous real company illustrations along the way.Understand why new service development is critical to the future viability of service companies Discover the critical drivers of successful service development Learn how to develop and launch winning new services Discover how to screen and pick the right projects Learn how to define, design and implement a new service development process.Key Topics:Service Innovation Benchmarking Research Study Results Best Practices in Service Development The Tangibility-Intangibility Spectrum How to conduct an effective Innovation Performance Evaluation A Guide to a World-Class New Service Development Process Tips and hints for making the development process work and avoiding common pitfalls A step-by-step guide for each stage and gate in the Idea-To-Launch Process Unique issues in the service industry that impact the Idea-To-Launch Process Portfolio management and how it interacts with your Idea-To-Launch Process.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
Seller: Ammareal, Morangis, France
Hardcover. Condition: Très bon. Ancien livre de bibliothèque. Edition 1999. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1999. Ammareal gives back up to 15% of this item's net price to charity organizations.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
Hardcover. Condition: Very Good. Prompt shipment, with tracking. we ship in CLEAN SECURE BOXES NEW BOXES Very good in very good dust jacket. Tips bumped. First edition *.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Hardcover. Condition: New. New Hardcover! Pristine unmarked pages, may have very slight warehouse wear, no remainder marks, still a great buy straight from warehouse, sealed in plastic, exact artwork as listed,
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
Seller: Ebooksweb, Bensalem, PA, U.S.A.
Condition: VeryGood. signs of little wear on the cover.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
Seller: Ebooksweb, Bensalem, PA, U.S.A.
Condition: LikeNew. Remainder mark.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
Seller: Ebooksweb, Bensalem, PA, U.S.A.
Condition: New. .
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Condition: New.
Published by Basic Books 22.10.1999, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
Seller: Sigrun Wuertele buchgenie_de, Altenburg, Germany
Condition: Sehr gut - gebraucht. Gebundene Ausgabe 286 S. Sehr guter Zustand, ohne Namenseintrag, Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe Basic Books , 1999-10-22 286 S. , Product Development For The Service Sector: Lessons from Market Leaders, Cooper, Robert G.
Published by Perseus Books, Cambridge, Massachusetts, 2001
Hard Cover. Condition: Near Fine. Dust Jacket Condition: Very Good+. 278 pp. Slight edgewear at spine ends. An application of the author's pioneering approaches in product development to the challenges and issues facing companies in the service sector.; 8vo - over 7¾" - 9¾" tall.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Hardcover. Condition: new. Brand New Copy.
Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
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Published by Basic Books, 1999
ISBN 10: 0738201057 ISBN 13: 9780738201054
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: Brand New. illustrated edition. 288 pages. 9.50x6.25x1.00 inches. In Stock.