The 2,000 Percent Solution: Free Your Organization from "Stalled" Thinking to Achieve Exponential Success

Organizations, like people, are creatures of habit. They tend to approach problems and practices in predictable ways. This revolutionary book argues that such ingrained habits, which often masquerade as efficient procedures, actually obstruct growth. And while it's no small task to unblock "stalled thinking" (we resist at every turn), the payoff is immense. Forget 100 percent improvement; the achievable goal is expanded to breakthrough 2,000 percent progress. THE 2,000 PERCENT SOLUTION introduces "stallbusting" a process that shows you how to recognize typical stalls and overcome them. The book also helps you understand why companies habitually 'think small' in order to feel comfortable and in control. And it explains that only by learning to break certain patterns can we stride rapidly forward, solve seemingly impossible problems, and arrive sooner and more easily at the future. Through unorthodox examples ranging from the Titanic to Leonardo da Vinci's bicycle, The 2,000 Percent Solution redirects our knee-jerk reactions, or stalls, and gets readers on the road to sustainable change. The book examines such ubiquitous dodges as the Psychology-of-Disbelief Stall, the Tradition Stall, and the Bureaucratic Stall -- each from the stallbusters' point of attack. You'll find concise directions for overcoming these causes of organizational inertia and inefficiency. In addition, you'll learn about a new set of thought processes for designing and implementing solutions that will reap benefits 20 times greater or faster than the same tired "normal" solutions. Packed with specific advice on process improvement for going beyond today's best practices through better measurement and performance management, THE 2,000 PERCEMT SOLUTION is an outside-the-box guide to removing the blinders at every level of business in order to focus on different areas, set higher standards, and pursue them in new, more effective ways.

Donald Mitchell is chairman and CEO of Mitchell and Company, a corporate strategy, best practice process improvement, and finance consulting firm. Carol Coles is president and COO of Mitchell and Company. Both have been quoted in BUSINESS WEEK, FORBES, THE NEW YORK TIMES, THE WALL STREET JOURNAL, and other publications. Robert Metz is a former Market Place columnist of THE NEW YORK TIMES and author of CBS: REFLECTIONS IN A BLOODSHOT EYE.