100 Methods for Total Quality Management

Gopal K Kanji; Mike Asher

ISBN 10: 8170365716 / ISBN 13: 9788170365716

Published by Sage South Asia, 2024

About this Item

Brand New! Fast Delivery This is an International Edition and ship within 24-48 hours. Deliver by FedEx and Dhl, & Aramex, UPS, & USPS and we do accept APO and PO BOX Addresses. Order can be delivered worldwide within 7-12 days and we do have flat rate for up to 2LB. Extra shipping charges will be requested if the Book weight is more than 5 LB. This Item May be shipped from India, United states & United Kingdom. Depending on your location and availability.

Seller Inventory # AT 9788170365716

Bibliographic Details

• Title: 100 Methods for Total Quality Management
• Publisher: Sage South Asia
• Publication Date: 2024
• Language: English
• ISBN 10: 8170365716
• ISBN 13: 9788170365716
• Binding: Paperback
• Edition: International Edition
• Condition: New

About this title

Synopsis

Reading books is a kind of enjoyment. Reading books is a good habit. We bring you a different kinds of books. You can carry this book where ever you want. It is easy to carry. It can be an ideal gift to yourself and to your loved ones. Care instruction keep away from fire.

About the Author

Gopal K Kanji, Emeritus Professor of Applied Statistics at Sheffield Hallam University, is also a founder editor of the two international journals namely, Journal of Applied Statistics and Total Quality Management. With a career spanning 37+ years in the field of statistics and quality teaching, publishing journals and books, writing technical papers and presenting research findings around the world, he is a true teacher, trainer, researcher and innovator and consultant.

More than 90 research papers and 15 books in Statistics and Total Quality Management have been published by him. He has been a very active member of the American Society for Quality (ASQ) and a promoter of ASQ in the UK. Recently, he was appointed as Vice Chair of the International Chapter of ASQ for Europe and the Middle East. He has presented papers at the Annual ASQ Congress. He is a fellow of the Institute of Statisticians, the Royal Statistical Society and member of the International Statistical Institute (ISI). He is Academian of the International Academy for Quality (IAQ). He has been teaching and consulting in different parts of the world, and as chairman, has helped to develop a European Master programme in Total Quality Management under the umbrella of EFQM. He has also supervised many PhD students in TQM and Applied Statistics.

Since 1995, he has organised World Congresses for Total Quality Management at Sheffield Hallam University, UK and other European countries. He has acted as a technical expert for the development of the European Customer Satisfaction Index. Recently he introduced a Business Excellence Model to measure stakeholders’ satisfaction within the organisations.