Effective human resources is one of the most challenging areas of practice management. Our business is taking care of animals, and it is the responsibility of the practice leadership to take care of the people providing that care.
As part of the Veterinary Solution Series, 101 Veterinary Human Resources Questions Answered is the result of input gathered from across the veterinary community. AAHA Press asked professionals to weigh in with their most pressing human resources questions, and then Dobbs and Dunn offered their expert responses and advice. Far from a dull lecture about human resources, this book is a vibrant, interactive presentation of the questions veterinary professionals face every day in their practices, set up in easy-to-reference categories.
This helpful reference is filled with valuable human resources information, including employee morale and retention, hiring, interviewing, meetings and communication, performance evaluations, and more.
Katherine Dobbs, RVT, CVPM, PHR, is a writer, teacher, and speaker who has worked in animal care for more than 20 years. She has a deep love of animals and a commitment to help those professionals in animal care perform their best. She is president of interface Veterinary HR Systems, LLC, a consulting company devoted to performance management.
Louise S. Dunn has been in the trenches of veterinary medicine and practice management for more than 35 years. Her consulting firm, Snowgoose Veterinary Management Consulting, supports practices both nationally and internationally in developing strategic plans that consistently produce results.