160 Letters That Get Results ("Which?" Consumer Guides). This item is unavailable.
Language: English
Published by Which? Books 27/02/2003, 2003
- Softcover
- Used
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Seller Inventory # 7719-9780852029299
- Title
- 160 Letters That Get Results ("Which?" Consumer Guides)
- Author
- Consumers' Association, Ashley Holmes
- Publisher
- Which? Books 27/02/2003
- Publication year
- 2003
- Condition
- Very Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0852029292
- ISBN 13
- 9780852029299
Ever been frustrated by a garage overcharging? A shop selling faulty goods? A holiday that doesn't live up to the brochure's claims? Knowing how to write an effective letter of complaint can stop you feeling helpless when you know you are in the right. The new and expanded edition of this guide, formerly "150 Letters That Get Results", provides carefully worded model letters for dealing with a wide range of suppliers of goods and services, whether service industries, financial institutions, mail-order companies or a doctor or solicitor. Solving common consumer problems through tried-and-tested methods, the letters are written in the language your solicitor would use if acting for you.
"Synopsis" may belong to another edition of this title.
About the Author
Ashley Holmes is head of Consumers' Association's Legal Department, which has been handling on behalf of its members the type of problems covered by this book for nearly forty years.
"About the title" may belong to another edition of this title.