Research shows that successful businesses are those where employees are really engaged. How do they achieve this? Complex organisation initiatives or something more personal? In today’s world of work, with all its jargon, processes, KPIs and technology we have forgotten a simple truth: the power of authentic, two-way, human conversations. This book, now in its 2nd edition, comes from over 30 years of learning from world-class organisations, tried-and-tested leadership coaching techniques and emergent thinking on neuroscience and employee behaviour. The result is a simple guide to why, when and how to hold five critical conversations with people you manage, which have been proven to dramatically improve trust, relationships, motivation and performance at work.

About the Authors

Nick Cowley has expertise in leading international projects, M&A ventures and significant organisational change programmes. He also led the development of the 5 Conversations programme.

Nigel Purse is an experienced facilitator, writer and speaker. His passion lies in developing management and leadership capability in both new and senior leaders in global organisations.

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