55 Ways to Add Disney Magic to your Organization

"Why are all the Disney Cast Members always smiling?" - "How does Disney move so many people around its theme parks and resorts so efficiently?" - "Why can't we be more like Disney?" If you've ever asked questions like this, then 55 Ways to Add Disney Magic to your Organization may have the answers you are looking for. Pete Blank spent 13 years learning the in's and out's of the Disney theme parks. Now, he works with organizations who want to enhance employee engagement, improve the customer experience, and streamline their business processes. These 55 chapters contain real life lessons from Disney as well as action items you can implement right away. Blank breaks it all down into four simple concepts:- The Magic of Leadership- The Magic of the Employees- The Magic of the Customer Experience- The Magic of Successful Business ProcessesIt does not matter if you are the CEO, middle management, a front-end supervisor, or an employee on the front lines. This book is a comprehensive guide to create a thriving environment within your own organization. In the end, it’s all about applying just the right amount of Disney Magic.