Assists individuals of all ages and backgrounds play their human relations roles with greater understanding and sensitivity.
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The most highly regarded primers in the field, Chapman's classic hands-on, how-to text tackles the everyday situations and problems in the human relations component of business--from getting along with co-workers to working out conflicts between employees without sacrificing productivity. Helping students learn to play their human relations roles with greater understanding and sensitivity, the book shows how acquiring a positive, constructive attitude can contribute more to the productivity of organizations and lead to more successful careers. This work/text has sold over one million copies.From the Back Cover:
Empowering readers with greater sensitivity and understanding of human relations, this highly regarded primer helps users become aware of the strong impact that one's attitude has on every aspect of life, and is based on the belief that people who balance their technical skills with human-relations competencies find greater on-the-job happiness, contribute more to the productivity of organizations, and, in general, have more successful careers. Motivates readers with a positively written narrative that helps to build confidence and improve self-image and attitude. Contains successful adjustment techniques and offers down-to-earth, everyday advice based on real-life problems and situations. Provides 24 short, interesting, and realistic case studies covering such areas as choice, motivation, and balance. Updates cases, examples, and materials throughout, and stimulates thinking and reinforces concepts with new end-of-chapter Attitude Boxes. An ideal training manual for both new and experienced employees of all business operations.
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Book Description Prentice Hall, 1990. Paperback. Book Condition: New. book. Bookseller Inventory # 23215046
Book Description Prentice Hall, 1990. Paperback. Book Condition: New. book. Bookseller Inventory # 0023215046
Book Description Prentice Hall, 1990. Paperback. Book Condition: New. 6th. Bookseller Inventory # DADAX0023215046