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A practical new handbook that shows students, step-by-step, how to implement a total quality approach to management in business and industry organizations. Coverage enumerates a 20-step process for implementing a total quality approach...a process that encompasses every element of total quality management in a coherent format that provides a rationale for both the big picture of implementation and the specific details. The text's building block approach includes two master case studies that follow two representative companies through the entire implementation process until one company fails at Total Quality Management and one company succeeds.
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Implementing Total Quality
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Pearson College Div (edition Facsimile), 1995
ISBN 10: 0023442247
ISBN 13: 9780023442247
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Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Facsimile. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0023442247-8-1
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Implementing Total Quality
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0023442247I4N00
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Implementing Total Quality
Seller: UBUCUU S.R.L., Bucharest, Romania
Seller rating 4 out of 5 stars
Paperback. Condition: Good. Facsimile. Seller Inventory # G-9780023442247-3