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Synopsis
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
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About the Author
Robert Bacal is an organizational development consultant who specializes in training government employees to defuse hostile members of the public. What's most important to him is "helping people get along, especially in today's adversarial society." He lives in Winnipeg, Canada.
From the Back Cover
In a "Business Week" survey, "improving leadership/people skills" ranked in the top three qualities desired by companies for their managers. This book will help managers deal with problem employees, offer constructive feedback, and handle conflicts.
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The Complete Idiot's Guide to Dealing with Difficult Employee
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The Complete Idiot's Guide to Dealing with Difficult Employee
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The Complete Idiot's Guide to Dealing with Difficult Employee
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Dealing with Difficult Employees
Published by
Penguin Publishing Group, 2000
ISBN 10: 0028633709
ISBN 13: 9780028633701
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The Complete Idiot's Guide to Dealing with Difficult Employee
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The Complete Idiot's Guide to Dealing with Difficult Employee
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The Complete Idiot's Guide to Dealing with Difficult Employee
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The Complete Idiot's Guide to Dealing with Difficult Employee
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The Complete Idiot's Guide to Handling Difficult Employees
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Paperback. Condition: Very Good. The Complete Idiot's Guide to Handling Difficult Employees This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780028633701
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