Information Systems: A Management Approach - Hardcover

Gordon, Judith R.

Hardcover

ISBN 10: 0030163145 ISBN 13: 9780030163142

Publisher: Dryden Pr, 1996

Synopsis

This unique new text, written for the management information systems course at the undergraduate or graduate level, prepares students for business settings in which they will use information systems to become more productive managers. This organisational approach to M.I.S. is strengthened by the unique pairing of an author from the Organizational Behavior field, Judith Gordon, and one with years of real-world expertise in M.I.S. Steve Gordon. These two experienced authors have combined their talents to create a user-friendly text that uses numerous experiential activities to reinforce M.I.S. concepts. Features: * The text incorporates numerous experential activities designed to enhance student problem solving skills and give them real-world experience, these include minicases, debates, simulations, group work, in-class projects, computer exercises and activities involving contact with individuals outside the classroom. Full-length cases and readings are in an appendix. * Technical information is presented from the user's point of view, enabling students to more easily understand and use text material. * The book presents a four-step approach (Chapter 1) to the management of information: diagnosis, evaluation, design, and implementation. The entire organization of the book complements this approach. Students can practice each step of the management approach before adding the next step. * In cases interspersed throughout the text, real-world examples illustrate how information, information technology, and information systems are used by actual organizations. * Each chapter's opening scenario is integrated through the chapter's material. The scenario introduces the main chapter topics, is used as a reference throughout the chapter to further aid understanding. * Going beyond a U.S. perspective, issues of global information management are integrated throughout the chapters, international issues in database management (Ch. 7), data communication (8), information technology architecture, and communications infrastructure (14) are given in-depth coverage in the appropriate chapters. * Videocases, which were created specifically to present M.I.S. concepts, are included at the end of each part (Alamo Rent-a-Car, Dell Computer Corporation, McKesson Corp., and UPS). * The text includes the most current research and information systems topics available including coverage of group decision support systems, business process redesign, client-server architecture, the Internet, outsourcing, fuzzy logic, and virtual reality. * Primary-source articles, located in the appendix, enrich text material, presenting input from writers and researchers in the field of information systems. Discussion questions follow each reading. * Chapter 14 covers legal issues of privacy, fraud, software liability, viruses, copyright protection, and security.

About this title

From the Back Cover

Manage your most strategic asset-information!

How can an upscale shoe store improve its customers' experiences? Will a paint manufacturer be able to organize critical business information? What does the future hold for the infrastructure of a multinational food producer?

Featuring a Unique, four-step framework and a consistent managerial perspective, INFORMATION SYSTEMS: A MANAGEMENT APPROACH, 3rd edition prepares you to improve the management of information using the latest information systems and technologies.

• Solve problems and create opportunities step by step. The text's four-step approach guides you through the entire information management process-analyzing problems and needs, evaluation existing systems for managing information, designing new systems, addressing implementation issues.
• Keep up with the latest developments. The Third Edition features a new chapter on e-commerce and e-business (Chapter 6) and a new chapter on functional and enterprise systems (Chapter 7). You'll also find extensive coverage of such timely topics as business intelligence, knowledge management, customer relationship management, and supply chain management. Discussions of technologies are updated o the text's companion Web site.
• Focus on the most important concepts and methodologies. The text presents essential information systems concepts in 10 chapters, which enables you to concentrate on what you need to know.
• Examine how information systems work in the real world. Minicases and extensive examples of real-world situations show how managers successfully and unsuccessfully use information systems and technologies.

 

About the Author

Steven R. Gordon is an Associate Professor of Information Systems and Technology at Babson College. He is a co-author of Information Systems: A Management Approach and Essentials of Accounting Information Systems. Dr. Gordon's research and consulting interests focus on two areas: governance and structure of the information technology function in organizations and e-commerce in the financial service industry. His research appears in the Communications of the ACM, Information & Management, Information syst4ems Management, the International Journal of Service Industry Management, other academic journals. He is a Global Associate Editor of the Journal of Information Technology Cases and Applications and serves on the Editorial Review Board for the Journal of End User Computing.

Before arriving at Babson College, Dr. Gordon founded and served as President of Beta Principles, Inc.,which developed and marketed accounting software and resold computer hardware. Dr.. Gordon also consulted to the airline industry at Simat, Helliesen & Eichner, Inc. He holds a Ph.D. in Transportation Systems from the Massachusetts Institute of Technology.

Judith R. Gordon Is an Associate Professor of Management in the Carroll School of Management at Boston College and has twice served as chairperson of the department. Dr. Gordon's research and publication interests focus on the career development of women, work-family issues in the workplace, organization change, information systems delivery, and managerial effectiveness. She has regularly presented papers at the Academy of Management meetings and has published articles in such journals as the Academy of Management Executive, Women in Management Review, Human Resource Planning, Information Systems Management, Information & Management, Sloan Management Review, and Academy of Management Review. She is the author of Organizational Behavior: A Diagnostic Approach, Information Systems: A Management Approach and Human Resources Management: A Practical Approach.

Dr. Gordon was the first woman to receive a doctorate from the Sloan School of Management at the Massachusetts Institute of Technology. She is Currently a member of the Commission on Institutions of Higher Education of the New England Association of Schools and Colleges.

Edition details

• Publisher: Dryden Pr
• Publication date: 1996
• ISBN 10: 0030163145
• ISBN 13: 9780030163142
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 554