Information Systems: A Management Approach

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9780030224690: Information Systems: A Management Approach

Information Systems: A Management Approach, 2e focuses on the use of information technology to support the management of information. Specifically, it addresses the use of computer-based systems for determining the type of information that is needed for the effective performance of organizational activities; collecting, accessing, and organizing this information, retrieving, handling, and processing the information once it is available; and interpreting and communicating it to diverse constituencies both inside and outside the organization. The book looks at the management of information from the perspectives of diverse levels and types of job holders in both the private and public sectors. In particular, it considers the management of information by staff, managers, and executives in diverse functions, such as marketing, manufacturing, human resources management, engineering, and finance, in all sized organizations.

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This text focuses on the use of information technology to support the management of information. Specifically, it addresses the use of computer-based systems for determining the type of information that is needed for the effective performance of organizational activities.

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Manage your most strategic asset-information!

How can an upscale shoe store improve its customers' experiences? Will a paint manufacturer be able to organize critical business information? What does the future hold for the infrastructure of a multinational food producer?

Featuring a Unique, four-step framework and a consistent managerial perspective, INFORMATION SYSTEMS: A MANAGEMENT APPROACH, 3rd edition prepares you to improve the management of information using the latest information systems and technologies.

  • Solve problems and create opportunities step by step. The text's four-step approach guides you through the entire information management process-analyzing problems and needs, evaluation existing systems for managing information, designing new systems, addressing implementation issues.
  • Keep up with the latest developments. The Third Edition features a new chapter on e-commerce and e-business (Chapter 6) and a new chapter on functional and enterprise systems (Chapter 7). You'll also find extensive coverage of such timely topics as business intelligence, knowledge management, customer relationship management, and supply chain management. Discussions of technologies are updated o the text's companion Web site.
  • Focus on the most important concepts and methodologies. The text presents essential information systems concepts in 10 chapters, which enables you to concentrate on what you need to know.
  • Examine how information systems work in the real world. Minicases and extensive examples of real-world situations show how managers successfully and unsuccessfully use information systems and technologies.

 

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Gordon, Judith R.; Gordon, Steven R.
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