Softcover

ISBN 10: 0070004781 ISBN 13: 9780070004788

Publisher: Mcgraw-Hill College, 1996

Highly regarded for its clarity, wealth of examples and practical suggestions, this successful text offers a comprehensive look at oral communication in business and professional setting, from preparing and delivering presentations to interviewing, from group problem solving to interpersonal communication in the workplace. The addition of a co-author, Jeannie Elmhorst, has given the book a streamlined organization and a fresh pedagogical approach.

About the Author:

Ronald B. Adler is Associate Professor of Communication at Santa Barbara City College, where he specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant for a number of corporate, professional, and government clients and leads workshops in such areas as conflict resolution, presentational speaking, team building, and interviewing.

Jeanne Marquardt Elmhorst has been involved in communication studies for over 15 years. She received her master's degree from the University of Wisconsin-Stevens Point, then traveled and taught in Asia for three years, sparking her interest in intercultural communication. She has taught at the University of Albuquerque and the University of New Mexico. She is currently an instructor at Albuquerque TVI Community College, where her courses reflect the variety in the communication discipline: business and professional, organizational, listening, gender, intercultural, and interpersonal. Jeanne also provides training for business and government clients.