Say The Right Thing--In Any Business or Social Situation! Each year thousands of executives pack Dianna Booher's seminars to learn to express themselves more clearly and confidently at work and at play. Now this master communicator has distilled over 600 of her proven speaking and listening tips into a single fast-access primer--one that can help you think on your feet, organize your ideas for impact, build credibility and loyalty, and instantly answer questions from customers. . .bosses. . .coworkers. . .even your spouse! With Communicate With Confidence You'll develop the skill to: win people over to your ideas; hold your own in meetings; give--and get--advice; say ``No'' without hurt feelings; criticize without crippling; resolve conflicts without blows; respond to insults and abuse; talk across gender line--and more!
"synopsis" may belong to another edition of this title.
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
A very prolific communications consultant, Booher now lists more than 25 books, audiocassettes, and videos on her credentials. The latest is a compilation of 1,042 tips, all with explanations, directed toward better governance with words, both written and oral. In fact, language of all kinds, from appropriate body language to the effective use of silence, is her passion; she divides her counsel into 23 sections, ranging from small talk and gender communications to the best ways to criticize, apologize, and negotiate. Among her tips, borrowed from psychologists, sociologists, and communications experts: set agendas for meetings, personalize your greetings, hear silence as it's intended, and dig for unspoken reservations. Not intended as an easy read, since the lists tend to blur at times, this presents some quick answers for beginning and middle managers wondering, "How do I handle this situation?" Barbara Jacobs
"About this title" may belong to another edition of this title.
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Hardback. Condition: Very Good. Covers speaking, listening and various dynamics of verbal communication on the job. This title includes savvy tips that are based on real-life problems raised by participants in Booher Consultants' workshops. Seller Inventory # 00100095627
Seller: Zoom Books Company, Lynden, WA, U.S.A.
Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZBV.0070064555.VG
Seller: Zoom Books East, Glendale Heights, IL, U.S.A.
Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZEV.0070064555.VG
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Hardback. Condition: Very Good. Covers speaking, listening and various dynamics of verbal communication on the job. This title includes savvy tips that are based on real-life problems raised by participants in Booher Consultants' workshops. Seller Inventory # CIN0070064555VG
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Fair. 1. With dust jacket. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 0070064555-7-1-29
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 5480185-75
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 3089944-6
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0070064555I4N01
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0070064555I4N00
Seller: Books-R-Keen, DuBois, PA, U.S.A.
hardcover. Condition: Good. Used items may contain, highlighting, writing, and other previous signs of use. Used items may not contain CD's. access codes and other accompanying items when applicable. **MAY BE AN EX LIBRARY COPY**. Seller Inventory # 41E53360