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Introduction to Reference Work, Vol. 2: Reference Services and Reference Processes, 4th Edition - Softcover
Synopsis
This noted reference resource is an easy to understand presentation of the impact of the electronic age upon the reference services,and the tools employed,such as CD-ROMs and the Internet. New chapter on electronic network services and document delivery.
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Introduction to Reference Work, Vol. 2: Reference Services and Reference Processes, 4th Edition
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