Introduction to Reference Work, Vol. 2: Reference Services and Reference Processes, 4th Edition - Softcover

Katz, William A.

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9780070333345: Introduction to Reference Work, Vol. 2: Reference Services and Reference Processes, 4th Edition

Synopsis

This noted reference resource is an easy to understand presentation of the impact of the electronic age upon the reference services,and the tools employed,such as CD-ROMs and the Internet. New chapter on electronic network services and document delivery.

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