This is a definitive study of techniques for improving managerial performance - managerial performance standards, performance descriptions, and evaluations - both how to prepare them and how to use them in the improvement of executive, middle management, and supervisory performance. With numerous specific examples, the author shows how a boss can help his subordinates prepare realistic and clear-cut performance descriptions, how formal standards of job performance are then set, how performance can be evaluated most validly (by means of the "group summary appraisal"), and finally, how the appraisal is followed up by individualized training and development. In this easy-to-follow guide to key management skills, actual transcriptions of standard-setting sessions, performance appraisals, and post-appraisal interviews are used to detail the author's techniques. The book is ideally suited for self-study and geared to management people at every level.
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