Synopsis
This book gives owners and senior managers of small and medium-sized companies a blueprint for introducing and managing a lasting total quality management (TQM) programme in their day-to-day business operations. Based on the author's experience in training nearly 250,000 people in 1000 companies, this guide shows what TQM really means in a smaller company and exactly how it should operate. The book's centrepiece, a step-by-step, three-phase action plan, makes total quality management a working reality in less than a year. Here, finally, are the real-world TQM "how to's" for recapturing customer loyalty, advancing market share, and dramatically boosting profits.
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Fast Track to Quality : A Twelve-Month Program for Small to Mid-Sized Businesses
Published by
McGraw-Hill Companies, The, 1992
ISBN 10: 007065476X
ISBN 13: 9780070654761
Used
Hardcover
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 39856076-75
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Fast Track to Quality : A Twelve-Month Program for Small to Mid-Sized Businesses
Published by
McGraw-Hill Companies, The, 1992
ISBN 10: 007065476X
ISBN 13: 9780070654761
Used
Hardcover
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 52366763-75
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Fast Track to Quality
Seller: BookDepart, Shepherdstown, WV, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: New. Hardback remainder, new. Seller Inventory # 26184
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Fast Track to Quality A 12-Month Program for Small-to Mid-sized Businessess
Seller: Virtuous Volumes et al., Wilson, WI, U.S.A.
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Hard Cover. Condition: Very Good+ to Near Fine. Dust Jacket Condition: Fine. 5th Printing. Hard Cover. Very Good+ to Near Fine/Fine. 5th Printing. 8vo - over 7¾" - 9¾" tall. ISBN:0-07-065476-X. Three page corners were dog eared, it appears there is one sentence highlighted in green on page 35. Gray cloth with red lettering on spine. 292 pages. Seller Inventory # 008637
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Fast Track to Quality: A 12-month Program for Small to Mid-sized Businesses
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Hardcover. Condition: Very Good. Fast Track to Quality: A 12-month Program for Small to Mid-sized Businesses This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780070654761
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Fast Track to Quality: A 12-month Program for Small to Mid-sized Businesses
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Fast Track to Quality: A 12-month Program for Small to Mid-sized Businesses
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Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780070654761
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