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About the Author
Margaret Francis-Dombeck has dedicated her working life to teaching and related activities. A graduate of the University of South Australia, she taught in Australian high schools for six years before arriving in Canada in the early 70s. Margaret has been a professor at Centennial College in Toronto since 1974. Throughout her teaching career she’s taken leave to gain further business experience and enhance her teaching abilities, working at firms in Australia, England, and Canada. Margaret’s also been very involved in educational writing and her accomplishments include co-authoring curriculum materials in Kuwait and developing graduation standards for several Ontario community college programs. At Centennial College she has authored a number of texts in subjects such as customer service and call centre communications.
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Study Guide for use with Communicating in the Workplace
Published by
McGraw-Hill Ryerson Higher Education, 2003
ISBN 10: 0070908184
ISBN 13: 9780070908185
Used
Soft Cover
Seller: 3 R's Used Books/Hannelore Headley Old &, Port Robinson, ON, Canada
Seller rating 5 out of 5 stars
Soft Cover. Condition: Very Good-. No Jacket. Glossy front cover has a half white/half blue background, with an inset a monochromatic blue image of the accompanying textbook (also for sale by this seller). Three hole punched along the left side. A few pages have been filled in with pencil, the lightest pencil imaginable. Otherwise pristine. Any picture found beside this listing may NOT actually be a picture of this book but a stock photo used by the listing site. 3 R's Used Books and Hannelore Headley Old & Fine Books, Inc. are committed to saving the trees one leaf at a time. Seller Inventory # 021686
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