This text is perfect for a course called Service Management, Service Operations Management, or the Operations Management course where the professor wants to heavily focus on service examples (vs manufacturing). It is the best selling text in this market and includes fantastic and current examples from the field of technology.
"synopsis" may belong to another edition of this title.
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 49046226-6
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001801240
Quantity: 2 available
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 46491963-75
Quantity: 1 available
Seller: Sigrun Wuertele buchgenie_de, Altenburg, Germany
Condition: Gut - gebraucht. Gebundene Ausgabe 587 S. Guter Zustand, ohne Namenseintrag Gewicht über 1 kg Zustand: 3, Gut - gebraucht, Gebundene Ausgabe Irwin/McGraw-Hill , 2004-03-01 587 S. , Service Management: Operations, Strategy, and Information Technology, Fitzsimmons, James A. Seller Inventory # BU273770
Quantity: 1 available