Service Management: Operations, Strategy, and Information Technology

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9780071214575: Service Management: Operations, Strategy, and Information Technology

Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.

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Fitzsimmons, James A.; Fitzsimmons, Mona J.
Published by Irwin/McGraw-Hill (2004)
ISBN 10: 0071214577 ISBN 13: 9780071214575
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Book Description Irwin/McGraw-Hill, 2004. Hardcover. Book Condition: Good. USED BUT OTHERWISE OF GOOD QUALITY ** SUPER FAST SHIPPING FROM UK WAREHOUSE ** 30 DAY MONEY BACK GUARANTEE. Bookseller Inventory # mon0002248881

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Fitzsimmons, James A.; Fitzsimmons, Mona J.
Published by Irwin Professional Pub (2004)
ISBN 10: 0071214577 ISBN 13: 9780071214575
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Book Description Irwin Professional Pub, 2004. Hardcover. Book Condition: Used: Like New. All books ship SAME or NEXT business day!! 2nd Day Shipping Available! Book is in PRISTINE Condition! Absolutely will NOT contain highlighting or underlining! Although may NOT include supplemental materials, cds, codes, etc. Contact us with any questions!!. Bookseller Inventory # 21916

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Fitzsimmons, James A.; Fitzsimmons, Mona J.
Published by Irwin Professional Pub
ISBN 10: 0071214577 ISBN 13: 9780071214575
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Western Scholars Bookshelf
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Book Description Irwin Professional Pub. Hardcover. Book Condition: Very Good. 0071214577 Trade paperback, unmarked. NO CD or other supplements, just the plain text. Same day shipping on most orders. Bookseller Inventory # SKU1009960

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Fitzsimmons, James A.; Fitzsimmons, Mona J.
Published by Irwin/McGraw-Hill (2004)
ISBN 10: 0071214577 ISBN 13: 9780071214575
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Book Description Irwin/McGraw-Hill, 2004. Book Condition: Fair. This book has hardback covers. Ex-library, With usual stamps and markings, In fair condition, suitable as a study copy. Bookseller Inventory # 4031531

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Fitzsimmons, James A.; Fitzsimmons, Mona J.
Published by MCG
ISBN 10: 0071214577 ISBN 13: 9780071214575
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Book Description MCG. Trade Paperback. Book Condition: Good. TRADE PAPERBACK Legendary independent bookstore online since 1994. Reliable customer service and no-hassle return policy. Used. Book: USED, Good. Bookseller Inventory # 17978007121457500. Bookseller Inventory # 17978007121457500

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