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Service Management: Operations, Strategy, and Information Technology - Hardcover

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9780071214575: Service Management: Operations, Strategy, and Information Technology

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This text is perfect for a course called Service Management, Service Operations Management, or the Operations Management course where the professor wants to heavily focus on service examples (vs manufacturing). It is the best selling text in this market and includes fantastic and current examples from the field of technology.

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9780072982305: Service Management

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ISBN 10:  0072982306 ISBN 13:  9780072982305
Publisher: McGraw-Hill/Irwin, 2005
Hardcover

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Fitzsimmons, James A., Fitzsimmons, Mona J.
Published by McGraw-Hill Education, 2003
ISBN 10: 0071214577 ISBN 13: 9780071214575
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ISBN 10: 0071214577 ISBN 13: 9780071214575
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Hardcover. Condition: Very Good. Service Management: Operations, Strategy, and Information Technology This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780071214575

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James A. Fitzsimmons
ISBN 10: 0071214577 ISBN 13: 9780071214575
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Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom

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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001801240

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ISBN 10: 0071214577 ISBN 13: 9780071214575
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Seller: Bahamut Media, Reading, United Kingdom

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Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780071214575

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Fitzsimmons, James A., Fitzsimmons, Mona J.
Published by McGraw-Hill Education, 2003
ISBN 10: 0071214577 ISBN 13: 9780071214575
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Seller: Better World Books Ltd, Dunfermline, United Kingdom

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Condition: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 46491963-75

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Fitzsimmons, James A.
Published by Irwin/McGraw-Hill 01.03.2004, 2004
ISBN 10: 0071214577 ISBN 13: 9780071214575
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Seller: Sigrun Wuertele buchgenie_de, Altenburg, Germany

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Condition: Gut - gebraucht. Gebundene Ausgabe 587 S. Guter Zustand, ohne Namenseintrag Gewicht über 1 kg Zustand: 3, Gut - gebraucht, Gebundene Ausgabe Irwin/McGraw-Hill , 2004-03-01 587 S. , Service Management: Operations, Strategy, and Information Technology, Fitzsimmons, James A. Seller Inventory # BU273770

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