Synopsis
This text is perfect for a course called Service Management, Service Operations Management, or the Operations Management course where the professor wants to heavily focus on service examples (vs manufacturing). It is the best selling text in this market and includes fantastic and current examples from the field of technology.
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Service Management: Operations, Strategy, and Information Technology
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001801240
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Service Management: Operations, Strategy, and Information Technology
Seller: HPB-Diamond, Dallas, TX, U.S.A.
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hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_459449091
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Service Management: Operations, Strategy, and Information Technology
Published by
Irwin/McGraw-Hill 01.03.2004, 2004
ISBN 10: 0071214577
ISBN 13: 9780071214575
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Hardcover
Seller: Sigrun Wuertele buchgenie_de, Altenburg, Germany
Seller rating 5 out of 5 stars
Condition: Gut - gebraucht. Gebundene Ausgabe 587 S. Guter Zustand, ohne Namenseintrag Gewicht über 1 kg Zustand: 3, Gut - gebraucht, Gebundene Ausgabe Irwin/McGraw-Hill , 2004-03-01 587 S. , Service Management: Operations, Strategy, and Information Technology, Fitzsimmons, James A. Seller Inventory # BU273770
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