Items related to Perfect Solutions for Difficult Employee Situations

Perfect Solutions for Difficult Employee Situations - Softcover

Kemp, Sid

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9780071444521: Perfect Solutions for Difficult Employee Situations
Softcover
ISBN 10: 0071444521 ISBN 13: 9780071444521
Publisher: McGraw Hill, 2005

Synopsis

Practical methods for solving messy problems in the office

From underperformance to office romances to interpersonal conflicts, Perfect Solutions for Difficult Employee Situations gives you effective techniques for solving 401 sticky employee situations. Drawing on top psychological and management methods to help you avoid problems--and prepare for you when they do arise--this survival guide features "perfect phrases" for responding to difficult or uncomfortable situations and treating employees with sensitivity and concern.

Addressing hot-button topics such as fairness, poor performance, diversity, sex, anger, and inappropriate behavior, each chapter features a script for the solution and extra advice for such challenges as:

  • Handling a crisis in an employee's life
  • Negotiating salary and announcing pay cuts
  • Managing personal problems, from body odor to personal calls
  • Responding to accusations of sexual harrassment
  • Addressing generational problems
  • Enlisting expert assistance

"synopsis" may belong to another edition of this title.

About the Author

Sid Kemp is a management consultant offering effective solutions for conflict prevention, conflict resolution, and team management to the Fortune 500, small businesses, and also state and federal government agencies.

"About this title" may belong to another edition of this title.

Publisher
McGraw Hill
Publication date
2005
Language
English
ISBN 10 
0071444521
ISBN 13 
9780071444521
Binding
Paperback
Edition number
1
Number of pages
250
Rating
  • 3.40 out of 5 stars
    10 ratings by Goodreads