Care Packages for Your Customers: An Idea a Week to Enhance Customer Service

3.75 avg rating
( 4 ratings by GoodReads )
 
9780071484213: Care Packages for Your Customers: An Idea a Week to Enhance Customer Service

CARE to build a customer-focused company!

Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you'll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes

  • Self-assessments, brainstorming exercises, checklists, and worksheets
  • Real-life examples of how companies create enhanced customer experiences
  • Helpful “how-to” tips on obtaining customer feedback, organizing employee focus groups, and boosting employee performance
  • Time-tested strategies for doing business, such as The Five Loyalty Builders and The Eleven Rules for Good Listening

"synopsis" may belong to another edition of this title.

From the Back Cover:

<

About the Author:

Barbara A. Glanz, C.S.P., is known as “the business speaker who speaks to your heart as well as your head.” Featured on television, on radio, and in print, she gives frequent presentations at conferences and leading organizations worldwide. The author of 11 bestselling business how-to books, Glanz is an expert in helping companies improve morale, retention, and service.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Glanz, Barbara
Published by McGraw-Hill Education
ISBN 10: 0071484213 ISBN 13: 9780071484213
New PAPERBACK Quantity Available: 1
Seller
Booklot COM LLC
(Philadelphia, PA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education. PAPERBACK. Book Condition: New. 0071484213. Bookseller Inventory # Z0071484213ZN

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 6.27
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

2.

Glanz, Barbara
Published by McGraw-Hill Education 2007-03-22 (2007)
ISBN 10: 0071484213 ISBN 13: 9780071484213
New Paperback Quantity Available: 12
Seller
Ebooksweb COM LLC
(Bensalem, PA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education 2007-03-22, 2007. Paperback. Book Condition: New. 1. 0071484213. Bookseller Inventory # Z0071484213ZN

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 6.51
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

3.

Glanz, Barbara
Published by McGraw-Hill (2007)
ISBN 10: 0071484213 ISBN 13: 9780071484213
New Softcover Quantity Available: 1
Seller
Book Deals
(Lewiston, NY, U.S.A.)
Rating
[?]

Book Description McGraw-Hill, 2007. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: The customer-service survival kit for today's businesses, packed with proven ideas that are unique, inexpensive, easy to do, and sure to satisfy This is the ideal hands-on guide that will keep your customers coming back for more. The book's ingenious, ready-to-use format includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that will improve service, increase sales, and help ensure continuing success. Bookseller Inventory # ABE_book_new_0071484213

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 14.13
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

4.

Glanz, Barbara
Published by McGraw-Hill Education - Europe, United States (2007)
ISBN 10: 0071484213 ISBN 13: 9780071484213
New Paperback Quantity Available: 1
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2007. Paperback. Book Condition: New. 198 x 150 mm. Language: English . Brand New Book. CARE to build a customer-focused company! Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you ll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes Self-assessments, brainstorming exercises, checklists, and worksheets Real-life examples of how companies create enhanced customer experiences Helpful how-to tips on obtaining customer feedback, organizing employee focus groups, and boosting employee performance Time-tested strategies for doing business, such as The Five Loyalty Builders and The Eleven Rules for Good Listening. Bookseller Inventory # AA39780071484213

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 14.15
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

5.

Glanz, Barbara
Published by McGraw-Hill Education - Europe, United States (2007)
ISBN 10: 0071484213 ISBN 13: 9780071484213
New Paperback Quantity Available: 1
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2007. Paperback. Book Condition: New. 198 x 150 mm. Language: English . Brand New Book. CARE to build a customer-focused company! Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you ll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes Self-assessments, brainstorming exercises, checklists, and worksheets Real-life examples of how companies create enhanced customer experiences Helpful how-to tips on obtaining customer feedback, organizing employee focus groups, and boosting employee performance Time-tested strategies for doing business, such as The Five Loyalty Builders and The Eleven Rules for Good Listening. Bookseller Inventory # AA39780071484213

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 14.67
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

6.

Glanz, Barbara
ISBN 10: 0071484213 ISBN 13: 9780071484213
New Paperback First Edition Quantity Available: 1
Seller
Grand Eagle Retail
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description 2007. Paperback. Book Condition: New. 1st. 155mm x 15mm x 203mm. Paperback. CARE to build a customer-focused companyAre you building enough customer loyalty in your organization? "CARE Packages for Your Customers" gives you 52 proven, actionable ideas fo.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 201 pages. 0.272. Bookseller Inventory # 9780071484213

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 18.92
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

7.

Glanz, Barbara
Published by McGraw-Hill Education (2007)
ISBN 10: 0071484213 ISBN 13: 9780071484213
New Quantity Available: 1
Seller
Books2Anywhere
(Fairford, GLOS, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education, 2007. PAP. Book Condition: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Bookseller Inventory # CM-9780071484213

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 12.55
Convert Currency

Add to Basket

Shipping: US$ 11.14
From United Kingdom to U.S.A.
Destination, Rates & Speeds

8.

Glanz, Barbara
Published by The McGraw-Hill Company
ISBN 10: 0071484213 ISBN 13: 9780071484213
New Quantity Available: 1
Seller
Majestic Books
(London, ,, United Kingdom)
Rating
[?]

Book Description The McGraw-Hill Company. Book Condition: New. Bookseller Inventory # 8284149

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 17.27
Convert Currency

Add to Basket

Shipping: US$ 6.81
From United Kingdom to U.S.A.
Destination, Rates & Speeds

9.

Glanz, Barbara
Published by McGraw-Hill (2007)
ISBN 10: 0071484213 ISBN 13: 9780071484213
New Paperback Quantity Available: 1
Seller
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description McGraw-Hill, 2007. Paperback. Book Condition: New. book. Bookseller Inventory # 0071484213

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 26.89
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

10.

Glanz, Barbara
Published by McGraw-Hill (2007)
ISBN 10: 0071484213 ISBN 13: 9780071484213
New Paperback Quantity Available: 1
Seller
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description McGraw-Hill, 2007. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX0071484213

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 25.06
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book