Total Quality Control, vol. 2 - Softcover

Feigenbaum, A. V.

 
9780071626293: Total Quality Control, vol. 2
Softcover
ISBN 10: 0071626298 ISBN 13: 9780071626293
Publisher: McGraw-Hill Professional, 2008

Synopsis

Volume 2 of 2. Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality.

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About the Author

Dr. Feigenbaum is the originator of Total Quality Control, the approach to quality and profitability that has profoundly influenced management strategy in the competition for world markets in the U.S., Europe, Japan and throughout the industrialized world.

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Publisher
McGraw-Hill Professional
Publication date
2008
Language
English
ISBN 10 
0071626298
ISBN 13 
9780071626293
Binding
Paperback
Number of pages
526