Office 2000 answers! Tech Support at Your Fingertips

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9780072118889: Office 2000 answers! Tech Support at Your Fingertips

The #1 Office Suite now extends desktop productivity to the Web, helping users streamline the way they work with people and information. Covers it all--Word, Excel, PowerPoint, Outlook, IE, Access, and Publisher. Endorsed by Stream International--the world's largest third-party tech support organization. Lots of detail on how to take advantage of the seamless integration and Web capabilities of Office 2000.

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Product Description:

This text provides actual user problems that were called into the tech support hotline, along with sound fix-it advice. Elements include a perforated command card of frequently used Office commands; overviews at the beginning of each chapter; and sidebars that give background information.

Review:

The problem with a lot of books about Microsoft Office is that they let the software dictate their structure. This approach leads to books that are comprehensive in scope but deathly boring to read. The authors of Office 2000 Answers! know that books are for people and have organized their material around the questions Office users have.

For instance, you may have encountered problems with Word "helpfully" converting paragraphs into list formats when you don't want a list at all. The authors provide a quick statement of this problem in question form--in plain English, so that it's easy to recognize as the problem that's troubling you--and then offer two speedy solutions. Among the questions and answers, they've inserted informational sidebars that help you decode jargon and learn about features you may not have seen.

When searching for a particular answer in this book, you may find it necessary to do some browsing--the index doesn't always lead you to the relevant page immediately, unless you know the official Office terms for what you want to read about. Some readers may also find Office 2000 Answers! a bit text-heavy--more screen shots would be helpful in this book. --David Wall

Topics covered: Solutions for users of Word, Excel, PowerPoint, Access, Outlook, and FrontPage.

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