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Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package - Hardcover
Synopsis
Service Management is the best-selling text in this market and includes compelling and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management.
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Search results for Service Management: Operations, Strategy, and Information...
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Service Management: Operations, Strategy, Information Technology
Published by
McGraw-Hill Education - Europe, 2000
ISBN 10: 0072424192
ISBN 13: 9780072424195
Used
Hardcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Thie text looks at service management, through services provided, the economy, concepts and strategies and the use of information technology. Seller Inventory # 00110890795
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Service Management : Operations, Strategy and Information Technology
Published by
McGraw-Hill Higher Education, 2000
ISBN 10: 0072424192
ISBN 13: 9780072424195
Used
Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 57734799-6
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Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package
Published by
McGraw-Hill/Irwin (edition 3), 2000
ISBN 10: 0072424192
ISBN 13: 9780072424195
Used
Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. 3. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0072424192-11-1
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Service Management: Operations, Strategy, Information Technology
Published by
McGraw-Hill Education - Europe, 2000
ISBN 10: 0072424192
ISBN 13: 9780072424195
Used
Hardcover
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Condition: Good. Thie text looks at service management, through services provided, the economy, concepts and strategies and the use of information technology. Seller Inventory # CIN0072424192G
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Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package
Seller: Bay State Book Company, North Smithfield, RI, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing. Seller Inventory # BSM.1DL5X
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Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.0072424192.G
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Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0072424192I4N00
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Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package
Seller: Basi6 International, Irving, TX, U.S.A.
Seller rating 5 out of 5 stars
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. Seller Inventory # ABEOCT25-54046
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Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package
Seller: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide. Seller Inventory # ABBB-142979
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Service Management
Published by
The McGraw-Hill Company, 2000
ISBN 10: 0072424192
ISBN 13: 9780072424195
Used
Hardcover
Seller: Books Puddle, Woodside, NY, U.S.A.
Seller rating 4 out of 5 stars
Condition: Used. pp. 640. Seller Inventory # 264658094