Service Management: Operations, Strategy, and Information Technology - Hardcover

James A. Fitzsimmons

  • 3.84 out of 5 stars
    73 ratings by Goodreads
 
9780072823738: Service Management: Operations, Strategy, and Information Technology
Hardcover
ISBN 10: 0072823739 ISBN 13: 9780072823738
Publisher: Irwin Professional Pub, 2004

Synopsis

Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.

"synopsis" may belong to another edition of this title.

Publisher
Irwin Professional Pub
Publication date
2004
Language
English
ISBN 10 
0072823739
ISBN 13 
9780072823738
Binding
Hardcover
Edition number
4
Number of pages
587
Rating
  • 3.84 out of 5 stars
    73 ratings by Goodreads

Other Popular Editions of the Same Title

9780078024078: Service Management: Operations, Strategy, Information Technology

Featured Edition

ISBN 10:  0078024072 ISBN 13:  9780078024078
Publisher: McGraw-Hill, 2014
Hardcover