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Synopsis
Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
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- PublisherIrwin Professional Pub
- Publication date2004
- ISBN 10 0072823739
- ISBN 13 9780072823738
- BindingHardcover
- LanguageEnglish
- Edition number4
- Number of pages587
- Rating
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Service Management: Operations, Strategy, and Information Technology
Published by
Irwin Professional Pub (edition 4th), 2004
ISBN 10: 0072823739
ISBN 13: 9780072823738
Used
Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. 4th. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported. Seller Inventory # 0072823739-11-1
Quantity: 1 available
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Service Management: Operations, Strategy, and Information Technology
Seller: dsmbooks, Liverpool, United Kingdom
Seller rating 4 out of 5 stars
hardcover. Condition: Good. Good. book. Seller Inventory # D8S0-3-M-0072823739-6
Quantity: 1 available