Items related to Service Management w/ Student CD-Rom
Synopsis
Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management, 4/e also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management.
"synopsis" may belong to another edition of this title.
- PublisherIrwin Professional Pub
- Publication date2003
- ISBN 10 0072868201
- ISBN 13 9780072868203
- BindingHardcover
- LanguageEnglish
- Edition number4
- Number of pages672
- Rating
Search results for Service Management w/ Student CD-Rom
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Service Management W/ Student CD-ROM
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.95. Seller Inventory # G0072868201I4N00
Quantity: 1 available
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Service Management w/ Student CD-Rom
Published by
Irwin/McGraw-Hill 2003/03/31 00:00:00.000, 2003
ISBN 10: 0072868201
ISBN 13: 9780072868203
Used
Hardcover
Seller: Colorado's Used Book Store, Englewood, CO, U.S.A.
Seller rating 3 out of 5 stars
Hardcover. Condition: Good. Fitzsimmons,James A./Fitzsimmons,Mona J. Service Management No DJ. Includes CD that looks new. Pictorial board in good condition. Edge & corner wear. Binding tight. Pages clean & tight. All U.S. orders shipped with tracking number & e-mail confirmation. All Orders Shipped With Tracking And Delivery Confirmation Numbers. Seller Inventory # 277618
Quantity: 1 available
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Service Management: With Student CD-Rom
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. Service Management: With Student CD-Rom This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780072868203
Quantity: 1 available
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Service Management: With Student CD-Rom
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780072868203
Quantity: 1 available