Aimed at "career-minded" readers, this textbook introduces the communication skills useful in the workplace. Adler (Santa Barbara City College) and Elmhorst (Albuquerque TVI Community College) present sections covering personal skills, interviewing, working in groups, and making effective presentations. For the new edition, they have added a chapter on types of business and professional presentations. The CD-ROM contains self-quizzes, videos, business document templates, glossary flash cards, a PowerPoint tutor, and other materials. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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Ronald B. Adler is Associate Professor of Communication at Santa Barbara City College, where he specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant for a number of corporate, professional, and government clients and leads workshops in such areas as conflict resolution, presentational speaking, team building, and interviewing.
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