Jacobs and Chase continue to lead the field of Operations Management with cutting edge up-to- date content, technology, and motivation. Now, in this First Edition Jacobs and Chase focus on the core concepts of operations and supply management. This condensed text was constructed with the four essential core areas of process, quality, inventory, and supply chain management in mind, as decided by a panel of OM instructor’s at the Decision Science Institute meeting, and after conducting a survey of content coverage in representative universities. The new Core text provides increased emphasis on supply management concepts along with a focused presentation of the core OM concepts.
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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.
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