Synopsis
This text is perfect for a course called Service Management, Service Operations Management, or the Operations Management course where the professor wants to heavily focus on service examples (vs manufacturing). It is the best selling text in this market and includes fantastic and current examples from the field of technology.
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Service Management : Operations, Strategy, and Information Technology
Published by
McGraw-Hill School Education Group, 2008
ISBN 10: 007337783X
ISBN 13: 9780073377834
Used
Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 10705999-6
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Service Management
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_387519306